Agencies can discuss a case or refer someone by telephoning us on 0151 207 7617 and asking for Duty Advice or the relevant team, by filling in our online referral form or by sending us an e-mail.
Due to demand, some of our services operate a waiting list. We will always be in touch with you to discuss the best approach to take, be it accessing the advisors in our Enablement Centre or being placed on a waiting list for one of our specialist support teams. You will always be kept informed of the progress of the referral.