Jason (not his real name) wrote to us after we helped him during the pandemic. He shares his story:
“Like many others I lost my job during the pandemic and was struggling with my rent and bills. Having rented a two bed flat while in employment, housing benefit would only cover a portion of this. I was looking for somewhere affordable while keeping my landlord informed of my intentions.”
Evicted while in hospital
“Then I fractured my spine in an accident and spent five weeks in hospital. While I was there, I was evicted and my possessions were removed.
“The hospital recommended the Whitechapel Centre and from day one the support I received was truly incredible. They visited me regularly to update me and give me encouragement. On my discharge they found me some excellent temporary accommodation while continuing to look for something permanent. They helped me retrieve my belongings while helping with transport, food and toiletries.
“After only four or five weeks they had secured me a lovely one bed flat. They also allocated me a support worker to help me move and settle in as I still struggled with my injuries, and also a welfare officer to ensure I claim the right benefits.
“I honestly don't know how I would have got through this without their help and would like to thank everyone at the centre for their support. They do amazing work and always with a smile on their faces. The whole team have my eternal gratitude.
“Thanks again guys. You really are all superstars.”
