Award winning service

​The Whitechapel Centre has won one of five coveted awards at Homeless Link’s national Excellence Awards 2025, in partnership with SHAP and Liverpool City Council.
 
Homeless Link is the national membership charity for frontline homelessness organisations, and its annual awards recognise the innovative and impactful work happening across the sector to support people experiencing homelessness and rough sleeping in England.
 
The Whitechapel Centre, SHAP and Liverpool City Council won the Successful Partnerships award for their end-of-life care for clients living in a substance addiction harm reduction service.
 
The service’s “eyes-wide-open” approach to addiction enables clients who would normally be excluded from services to receive treatment and support at a sensitive time. Through effective partnership work, clients have the dignity to choose their preferred place of death.
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The partners were selected from 115 entries to the Excellence Awards across the five categories, 29 of which were shortlisted. The judging panel, composed of five experts from across the homelessness sector, commended the partners for their service’s thorough approach and for providing support for people typically excluded from mainstream services.
 
Whitechapel Centre CEO David Carter said, “Our team and partners work together incredibly well and we’re thrilled to receive this award. Our residents see this service as their home and it’s wonderful that, thanks to partners, they can remain with us in their last days.”
 
Rick Henderson, Chief Executive of Homeless Link, added, “Homeless Link’s annual Excellence Awards highlight the innovative, impactful and dedicated work happening across the country to ensure that people have a place to call home and the support they need to keep it. Homelessness organisations are managing extremely high levels of demand from people with increasingly complex support needs, while continuing to face significant financial pressures, and it’s important to recognise these exceptional efforts.
 
“The Whitechapel Centre and its partners have worked hard to form effective partnerships with a spectrum of local services to ensure that the people they are supporting can receive the treatment and end of life care they need. We congratulate them on receiving this award.”

Full awards listing here

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