Centre Volunteer
Reports To: Centre Support Worker
Person Specification:
Able to work a morning (5.25 hours), afternoon (4 hours) or evening (4 hours) shift in a fast paced and sometimes challenging environment.
Good communicator, comfortable engaging with people using the services.
People person who is willing to work as part of a team.
Duties and responsibilities
Person Specification:
Able to work a morning (5.25 hours), afternoon (4 hours) or evening (4 hours) shift in a fast paced and sometimes challenging environment.
Good communicator, comfortable engaging with people using the services.
People person who is willing to work as part of a team.
Duties and responsibilities
- To support the floor staff to ensure the appropriate handover of information at the start and end of each shift and the smooth running of the Centre.
- To greet and admit visitors to the building, signing in via Service User Reception Sheets or General Visitor Book - ensuring records sheets are fully completed as instructed on induction.
- Notify Triage worker of service user and visitor sign in’s so Triage can direct as necessary.
- To receive donations and transport them to the appropriate storage facility (kitchen or portacabin).
- To manage service users use of shower and laundry facilities – ensuring laundry sheets are fully completed as instructed on induction.
- To provide service users with clean clothing and toiletries as requested by floor staff
- To assist in the supervision of service users’ conduct, health, safety and welfare and report anything that may be of concern.
- To work as part of a team to maintain good order of Reception, Bistro, Hallway and Toilets - ensuring hazards are removed and areas are kept clean and tidy.
- To engage with service users and give encouragement where possible.
