Who can use this service?
Open to people who are over 16 and need help with a housing matter.
You can access advice, simply call us on 0151 207 7617, fill in an online referral form or use our chat service on this page.
By appointment only during lockdown - please call 0151 207 7617
Every Wednesday & Friday, 9.30am - 2pm
Toxteth Town Hall, Letitia Street entrance L8 8DX
Every Thursday 9am to 2pm
Kensington Children’s Centre 23 Quorn Street L7 2QR
You can also find useful information on our Frequently Asked Questions page
Our Housing Advice and Support service can help with any housing related matter.
This may include:-
Our Hub & Homeless Resolution Service aims to prevent rough sleeping and ensure no new rough sleeper need be out on the street.
The Hub is integral to our commitment to achieving the Always Help Available Standard. It delivers housing and welfare advice to resolve or prevent homelessness for new clients who are rough sleeping or are at risk of rough sleeping.
The Hub assesses people's housing and support needs, identify suitable accommodation options, undertake homeless prevention work, reconnect people within and outside of the UK where there is accommodation available to them plus a range of other solutions.
We ensure that anyone who is homeless will have somewhere to sleep that night and are offered a long term solution to their homelessness or housing problem.
The Hub is delivered in partnership with The Basement