The Hub Homeless Resolution Service
Who can use this service?
Anyone who is over 16 and at risk of sleeping rough or slept rough for the first time last night. No appointment necessary, just drop in.
8am - 9pm Monday to Friday
(last assessment at 7.30pm)
8am - 5pm Saturday, Sunday & Bank Holidays
The aim of The Hub & Homeless Resolution Service is to prevent rough sleeping and ensure no new rough sleeper spends a second night out on the street.
The Hub is integral to our commitment to achieving the No Second Night Out Standard across the Liverpool City Region. It delivers housing and welfare advice to resolve or prevent homelessness for new clients who are rough sleeping or are at risk of rough sleeping.
The Hub assesses people's housing and support needs, identify suitable accommodation options, undertake homeless prevention work, reconnect people within and outside of the UK where there is accommodation available to them plus a range of other solutions.
We ensure that anyone who is homeless will have somewhere to sleep that night and are offered a long term solution to their homelessness or housing problem.
The Hub is delivered in partnership with The Basement to provide a 24/7 service.