The Whitechapel Centre is committed to providing high quality services at all times. We welcome your comments and feedback about the work we do. If something goes wrong, we need you to tell us about it. This will help us to improve our standards.
The Whitechapel Centre is a member of the Institute of Fundraising (IOF) and the Fundraising Regulator and adheres to the IOF’s Code of Fundraising Practice in order to ensure honesty, accountability and transparency. The Fundraising Regulator acts an independent complaints system, providing a further stage of redress if you are not happy with the outcome of your complaint.
Our full Complaints Procedure and Complaint Form are available on our Downloads page.