About Us

We believe that every individual should be given the opportunity to change their situation and achieve their potential.

Our Mission

To prevent and resolve homelessness, social exclusion and housing poverty by providing practical, realistic, tailored support so that each person can find a route out of homelessness, maintain a home and achieve their individual potential.

Our Vision

To be an excellent, high profile independent local charity working in partnership to see
an end to homelessness, social exclusion and housing poverty in our communities.

The Whitechapel Centre was started in 1975 to meet the needs of homeless people in Liverpool. This is still our main aim and we are committed to it, but we have learnt a lot since then, we are facing new challenges and we are continually adapting.

We now employ over 120 staff, we have the support of over 60 fantastic volunteers and are governed by our Board of Trustees.

We have grown in scope, experience and professionalism and we have a reputation for our ability to get things done.

We believe it is essential to empower and enable people to live independently. We work with some of the most vulnerable, isolated and lonely people in our community. Our daily activity sessions build confidence, skills and capability. Our support workers prepare clients to take on a tenancy, deal with health issues or addictions, develop budgeting skills and move into suitable, good quality homes.

Our Values

Whilst our vision and mission over-arch everything we do, The Whitechapel Centre has it’s own unique way of delivering them. We have six values that differentiate us from other providers. We are:

Passionate
We have a strong belief in people and their potential. However challenging a person’s circumstances, we will stick by and work with them to improve their situation.

Enabling
We promote active participation and feedback and enable people to make informed choices and to identify their own solutions whenever possible.

Innovative
We are imaginative and forward-thinking, challenging the conventional and looking for creative ways to achieve our goals.

Inclusive
We are an open, inclusive organisation, working with the most excluded people in our community. We challenge discrimination to achieve fair access and inclusion for all.

Community-driven
We are an independent charity which works to improve the health and social wellbeing of the communities we serve and to make a positive impact through the employment and volunteering opportunities we provide.

Dedicated
We will find the best way to achieve the best possible results for people.