Who can use this service? We provide this service in Liverpool and Wirral and Sefton (with some eligibility restrictions).  We do not currently offer this service in Halton, Knowsley, or St. Helens but our Online Chat/Telephone Advice line may be able to help or let you know of other services that can help.
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To access the service call in to one of our drop-in sessions or complete a referral form online and we will contact you.

Opening Hours: Support is provided Monday to Friday 9am to 5pm and at the weekend where there is a particular need.

If you are moving into your own home from temporary accommodation or from unsuitable accommodation, we can help you get settled in your new home.
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We will agree with you a plan of support to fits your needs.  Our support can include:-

• Helping you prepare to move into your own accommodation
• Supporting you practically to set up home e.g. sourcing furniture, establishing utilities etc.
• Ensuring you are receiving any welfare benefits to which you are entitled
• Any help needed to fulfill the responsibilities of a tenancy agreement e.g. getting on with neighbours; know-how to deal with repairs and any improvements to the property; ensure the accommodation is warm, safe and secure
• Support to access other services you may need e.g. health, mental health, where appropriate services that can help with alcohol or substance use