Get Help with a Housing Issue
If you are rough sleeping or face an immediate threat of homelessness click here
For other housing issues, you can now come in and speak to one of our advisors in person every weekday at one of our Drop-in outlets.
At the moment these are only available by appointment.
please call 0151 207 7617 to book:.
Whitechapel Centre, Langsdale Street L3 8DT
Every Monday to Friday, 10am to 3pm
Toxteth Town Hall, Letitia Street entrance L8 8DX
Every Tuesday & Friday, 9.30am - 4pm
Kensington Children’s Centre 23 Quorn St L7 2QR.
Every Thursday 9am to 2pm
Please call 0151 650 5508 to book an appointment for Wirral: 8 The Lauries, 142 Claughton Rd, Birkenhead CH41 6EY
Monday to Friday, 9am to 5pm
We provide this service in Liverpool and Wirral. We do not currently offer this service in Halton, Knowsley, St. Helens or Sefton but our Telephone Advice/ Online Chat line may be able to help or let you know of other services that can help.
Telephone Advice or Online Chat:
Call: 0151 207 7617(Monday to Friday 12pm to 4pm)
chat online with our housing advisors on this page (Monday to Friday, 12pm to 4pm)
We can also arrange to come and see you in your own home (or at another agreed location). We advise that in the first instance you make an appointment at one of our housing surgeries. This ensures you get help quickly for anything that is urgent and allows us to agree a plan with you for future support. If you are unable to come in to make an appointment please fill in an online referral form.
You can also find useful information on our Frequently Asked Questions page
Support can include:-