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Please note:
we do not accept CVs without an accompanying application form. |
Applications can be submitted by email to: [email protected]
or sent to: Human Resources The Whitechapel Centre Langsdale Street Liverpool L3 8DT 0151 207 8624 
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The Whitechapel Centre’s mission is to prevent and resolve homelessness, social exclusion and housing poverty by providing practical, realistic, tailored support so that each person can find a route out of homelessness, maintain a home and achieve their individual potential.
We offer a supportive, friendly work environment, good pension scheme and health benefits. All posts are subject to an Enhanced level check by the Disclosure & Barring Service (DBS). We are committed to addressing discrimination and promoting equality and diversity in the provision of services and employment. |
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Post: Assertive Outreach Worker (Liverpool)
Grade: NJC SCP 17-22 (£31,022 - £33,699) Hours: 8 hour shifts on a rota basis between 6am and 5pm (must be able to cover some out of hours and weekend working by arrangement) Contract: 12 months’ Maternity cover The Whitechapel Centre is a Liverpool based charity which works in partnership with Liverpool City Council and other local agencies to provide support to people who are homeless, at risk of homelessness and/or have a street lifestyle. We offer immediate help to assist individuals to address their accommodation support needs alongside help with building confidence, developing independent living skills and supporting people to address substance use or other health and wellbeing issues. We are now looking for an exceptional Outreach Worker to join our team. Working within the Liverpool area, as part of our services for rough sleepers and people with a street lifestyle, you will provide a rapid, practical response to reports of rough sleeping – reaching out to people with multiple and complex needs, providing crisis intervention, initial assessment, support and advice. With experience of working in a homelessness, housing or support setting, a good working knowledge of local statutory systems / processes, local support and treatment agencies and how to navigate them, you will demonstrate excellent communication skills and the confidence to work well with partner agencies, using your own initiative to make informed and effective decisions. In return we offer a supportive working environment, a good pension scheme and staff benefits. The closing date for our receipt of completed application forms is 5pm on Wednesday, 7th January 2026. |
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Post: Deputy Manager (Liverpool City Region)
Grade: National Joint Council (NJC) SCP 22-24 (£33,699 - £35,412) Hours: Full time, 37.5 hours per week Contract: Initially to April 2026, but with the expectation of an extension Location: Based in Knowsley/Halton but with flexibility to cover the wider Liverpool City Region Our Liverpool City Region Services provide direct support to people sleeping rough and to those who are accessing emergency and temporary accommodation options and other forms of unstable accommodation, such as sofa-surfing. The aim of the Service is to reduce rough sleeping and support people into suitable move-on accommodation; develop local referral routes into Housing First and other commissioned services; improve health and wellbeing and improve the pathways between partners such as the Criminal Justice system, mental health services and homelessness services. To achieve these aims Whitechapel works in partnership with Mersey Care and Brownlow Health to provide an integrated package of support that addresses both health and social issues including crisis intervention, support and advice around access to accommodation, treatment, health and wider support and care services. We are now looking for an exceptional practitioner who can show the capability to demonstrate strong leadership and people management skills, the drive to make things happen and a real commitment to working in partnership to achieve results. Working with the Team Manager, you will be responsible for meeting the project’s contractual requirements, performance standards and targets; providing effective leadership and day to day management of the staff team and contributing to direct service provision as required. Although predominantly a Monday to Friday service, the successful candidate will, on occasion be expected to provide early morning outreach cover, evening and weekend working by arrangement. Car use is essential as the City Region covers a large geographical area. With a good working knowledge of Housing and Welfare Rights, you will have at least 2 years’ experience of working in a homelessness, housing or support setting, experience of developing personalised support plans and providing advice and support to people about housing, benefit maximisation, substance misuse problems, domestic abuse, care and mental health services. There is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. |
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Role: Intensive Support Worker (Outreach)
Salary: NJC SCP 17 - 22 (£31,022 - £33,699) Hours: 37.5 per week Location: Liverpool Closely aligned with our rough sleeper outreach services, our team of Intensive Support Workers provide targeted support which meets the needs of people rough sleeping who already have accommodation that is safe to return to, helping them break the cycle of recurrent homelessness, improve their health and well-being and achieve greater independence. Taking a trauma-informed and 'housing led' approach your role will involve working flexibly to provide holistic, individualised assessment and asset-based support planning, including working in partnership with other agencies to: identify barriers and underlying reasons why people have a housing-related need; remove low level problems such as rent arrears, disrepair, landlord complaints which can prevent people from returning to accommodation; support and facilitate access into specialist support and treatment services and help people sustain accommodation and prepare for move-on. The close date for receipt of applications is 5pm on Wednesday 26th November 2025 |
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We are inviting applicants to join our register of bank workers who support our various accommodation based services across the city. Your role will be to act as a member of a team to support the overnight operation of the service ensuring a healthy and safe environment is maintained at all times.
Shifts are typically 7.30pm to 8am. Further information about the role is provided in the Job Description attached. |
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The Whitechapel Centre
Langsdale Street Liverpool L3 8DT Tel: 0151 207 7617 Charity Number: 1013060 Reg Co Number: 2623071 |