|
Applications can be submitted by email to: [email protected]
or sent to: Human Resources The Whitechapel Centre Langsdale Street Liverpool L3 8DT 0151 207 8624 
|
Please note: we do not accept CVs without an accompanying application form.
The Whitechapel Centre offers a supportive, friendly work environment, good pension scheme and staff benefits. All posts are subject to an Enhanced level check by the Disclosure & Barring Service (DBS). Committed to addressing discrimination and promoting equality and diversity in the provision of services and employment. |
|
Post: Assertive Outreach Worker
Grade: National Joint Council (NJC) SCP 17 – 22 (£30,060 - £32,654) Hours: Full time, 37.5 hours per week (worked Monday to Friday, 9am to 5pm in the main, but with the flexibility to work outside these hours by arrangement including undertaking early morning outreach sweeps from as early as 6am) Location: Based in Halton, but with flexibility to cover St Helens and Knowsley when needed Contract: Fixed term to 31 March 2026 in the first instance Our Liverpool City Region Assertive Outreach Service provides direct support to people sleeping rough or living a street lifestyle. The aim of the Service is to reduce rough sleeping; develop local referral routes into Housing First and other commissioned services; improve health and wellbeing and improve the pathways between partners such as the Criminal Justice system, mental health services and homelessness services. To achieve these aims Whitechapel works in partnership with Mersey Care to provide an integrated package of support that addresses both health and social issues including crisis intervention, support and advice around access to accommodation, treatment, health and wider support and care services. We are now looking for an exceptional support worker who has the energy and commitment to make a real difference. With a good working knowledge of Housing and Welfare Rights, you will have at least 2 years’ experience of working in a homelessness, housing or support setting, experience of developing personalised support plans and providing advice and support to people about housing, benefit maximisation, substance misuse problems, domestic abuse, care and mental health services. Highly organised and with the confidence to work well in a multi-agency setting, you will be comfortable using your own initiative to make informed and effective decisions. We are looking for someone who has the ability to work within a flexible rota which will include some early mornings, late evenings and weekends by arrangement. Car use is essential as the City Region covers a large geographical area. There is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. |
|
Position: Deputy Manager (Liverpool Assertive Outreach)
Grade: NJC SCP 22-24 (£32,654 - £34,314) Hours: Full time, 37.5 hours per week Contract: Permanent Location: Based in Liverpool Our Assertive Outreach Services provide direct support to people sleeping rough or living a street lifestyle. Our aim is to reduce rough sleeping; develop local referral routes into Housing First and other commissioned services, improve health and wellbeing and improve the pathways between partners such as the Criminal Justice system, mental health services and homelessness services. To achieve these aims Whitechapel works in partnership with local agencies to provide an integrated package of support that addresses both health and social issues including crisis intervention, support and advice around access to accommodation, treatment, health and wider support and care services. We are now looking for an exceptional practitioner who can demonstrate strong leadership and people management skills along with the drive to make things happen and a real commitment to working in partnership to achieve results. Working with the Team Manager, you will be responsible for meeting your project’s contractual requirements, performance standards and targets; providing effective leadership and day to day management of the staff team and contributing to direct service provision as required. As this is a 7 day service, you must be able to work within a flexible rota which will also cover some early mornings, late evenings and weekends by arrangement. The closing date for our receipt of completed application forms is 10am on Monday, 5 May. Please note that we are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy early as soon as our shortlisting requirements are met. |
|
Post: Assertive Outreach Worker (Night Service)
Grade: NJC SCP 17-22 (£30,060 - £32,654) Hours: 7pm to 6am on a rolling rota which can cover weekends Location: Based in Liverpool The Whitechapel Centre is a Liverpool based charity which works in partnership with Liverpool City Council and other local agencies to provide support to people who are homeless, at risk of homelessness and/or have a street lifestyle. We offer immediate help to assist individuals to address their accommodation support needs alongside help with building confidence, developing independent living skills and supporting people to address substance use or other health and wellbeing issues. We are now looking for an exceptional Outreach Worker to join our team. Working within the Liverpool area, as part of our night services for rough sleepers and people with a street lifestyle, you will provide a rapid, practical response to reports of rough sleeping overnight – reaching out to people with multiple and complex needs, providing crisis intervention, initial assessment, support and advice. With experience of working in a homelessness, housing or support setting, a good working knowledge of local statutory systems / processes, local support and treatment agencies and how to navigate them, you will demonstrate excellent communication skills and the confidence to work well with partner agencies, using your own initiative to make informed and effective decisions. In return we offer a supportive working environment, a good pension scheme and staff benefits. The closing date for our receipt of completed application forms is 10am on Monday, 5 May. Please note that we are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy early as soon as our shortlisting requirements are met. |
|
Post: Progression Coach
Grade: SCP 11-17 (£27,269 - £30,060) Hours: Full time, 37.5 hours per week (we are happy to consider applications from people seeking part time hours) Location: Liverpool Our small team of Progression Coaches support and enrich our Pathways service for people with multiple and complex needs by offering targeted learning and development opportunities which help people improve their wellbeing and self-esteem and achieve their personal goals. Carrying a small caseload, you will work closely with Support and Treatment Workers to deliver and broker learning and development activities and support services which help people connect with the wider community and make the transition out of homelessness services. Well-organised, and with the energy and commitment to make a real difference, you will have a keen understanding of the needs of people with complex needs in relation to learning and enablement activities along with practical experience of designing and delivering group learning sessions. We are particularly interested to receive applications from people with lived experience of homelessness and/or substance misuse. As this is a 7 day service, you will need to have the flexibility to work at weekends and outside of normal office hours by arrangement. Funding for this service is to 31 March 2026 in the first instance however continuation funding will be sought. There is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. |
|
Role: Project Manager
Salary: NCJ Scale point 24 - 29 £34,314 - £38,626 pa, Location: Prescot Hours: 37.5 hrs/week, Monday to Friday Contract: Permanent Applications are invited against the following post at Yates Court, Prescot, which provides high quality accommodation, housing support and housing management services to homeless families in 13 individual units. With a wealth of experience of working within a hostel or supported accommodation setting with people or families who are homeless or have multiple or complex needs, you will be able to hit the ground running in this role which offers 13 units of supported housing to families in Prescot. Key aspects of the role will be:
The closing date for this vacancy is 5pm on Monday, 21st April. |
|
Post : Housing Advice & Assessment Hub Manager (Housing & Homelessness Services)
Hours: 37.5 hrs/week Monday to Friday but with flexibility to work at weekends/Bank Holidays Grade: National Joint Council SCP 24-29 (£34,314 – £38,626) Location: Liverpool The Whitechapel Centre is a Liverpool based charity which provides support to people who are experiencing, or at risk of, homeless, and/or have support needs. We offer help with building confidence, developing independent living skills and supporting people to address substance use or other health and wellbeing issues. We also help people to access social and community networks, training, education and employment. We are looking for an exceptional Manager to take over responsibility for the management and delivery of our Housing Advice and Assessment Hub which provides a range of services for people experiencing homelessness, including people rough sleeping. With a background in a related homelessness, housing or support setting, your comprehensive understanding of housing and homelessness legislation will enable you to provide sound advice to clients and internal stakeholders and, when necessary, to challenge the decisions of partner and statutory services in order to enable clients to access housing solutions that meet their needs in a timely manner. This is a demanding, fast-paced role which will suit an experienced manager with first class planning and organisational skills, who can provide strong and directed leadership and maintain high levels of personal credibility with internal and external stakeholders. There is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. |
|
Role: Waking Night Project Worker
Salary range: NJC 8 – 11 (£25,992 - £27,269) Hours: 37.5 hrs/week (12 hour shifts worked on rolling rota across all days 4 on, 4 off) Contract: Permanent Location: Aigburth Drive, L17 Working in partnership with Liverpool City Council and SHAP Ltd, The Whitechapel Centre, deliver a Harm Reduction Service based within a supported accommodation setting for up to 27 people who have substance misuse and/or mental health issues, some of whom may also have physical health and care needs. The aim of the service is to increase individuals’ sense of confidence, independence and recovery and enable them to make positive changes in their lives. Your role will be to work as part of a small team to engage with clients and to supervise their conduct, health, safety and welfare during the night-time. Able to get alongside people and to motivate change, you will have extensive experience of working with people with complex needs and a range of mental and physical health issues. Our deadline for receipt of completed applications is 12pm on Monday, 7th April 2025. |
|
We are inviting applicants to join our register of bank workers who support our various accommodation based services across the city. Your role will be to act as a member of a team to support the overnight operation of the service ensuring a healthy and safe environment is maintained at all times.
Shifts are typically 7.30pm to 8am. Further information about the role is provided in the Job Description attached. |
 |
|
|
The Whitechapel Centre
Langsdale Street Liverpool L3 8DT Tel: 0151 207 7617 Charity Number: 1013060 Reg Co Number: 2623071 |