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Please note:
we do not accept CVs without an accompanying application form. |
Applications can be submitted by email to: [email protected]
or sent to: Human Resources The Whitechapel Centre Langsdale Street Liverpool L3 8DT 0151 207 8624 
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The Whitechapel Centre’s mission is to prevent and resolve homelessness, social exclusion and housing poverty by providing practical, realistic, tailored support so that each person can find a route out of homelessness, maintain a home and achieve their individual potential.
We offer a supportive, friendly work environment, good pension scheme and health benefits. All posts are subject to an Enhanced level check by the Disclosure & Barring Service (DBS). We are committed to addressing discrimination and promoting equality and diversity in the provision of services and employment. |
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Role: Assertive Outreach Worker
Salary range: National Joint Council (NJC) SCP 17 – 22 (£30,060 - £32,654) Hours: Full time, 37.5 hours per week Schedule: 8 hour shifts on a rota basis between 6am-5pm Monday to Friday Contract: Fixed term to 31 March 2026 in the first instance Location: Based in St Helens, but with flexibility to cover Halton and Knowsley when needed Our Liverpool City Region Assertive Outreach Service provides direct support to people sleeping rough in St Helens, Knowsley and Halton. The aim of the Service is to reduce rough sleeping by engaging with people, building meaningful and productive working relationships in order to deliver appropriate crisis interventions, support and advice services. We are now looking for an exceptional support worker who has the energy and commitment to make a real difference. With a good working knowledge of Housing and Welfare Rights, you will have at least 2 years’ experience of working in a homelessness, housing or support setting, experience of developing personalised support plans and providing advice and support to people about housing, benefit maximisation, substance misuse problems, domestic abuse, care and mental health services. Highly organised and with the confidence to work well in a multi-agency setting, you will be comfortable using your own initiative to make informed and effective decisions. We are looking for someone who has the ability to work within a flexible rota which will include early mornings, some late evenings and weekends by arrangement. Car use is essential as the City Region covers a large geographical area. There is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. Funding is to the end of March 2026 in the first instance. This post is subject to an Enhanced level check by the Disclosure & Barring Service (DBS). |
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Post : Intensive Support Worker (Pathways)
Hours: 37.5 hrs/week Monday to Friday but with flexibility to work at weekends/Bank Holidays Grade: National Joint Council SCP 17 – 22 £30060 - £32654 Location: Liverpool A vacancy has arisen within our Intensive Support service based in Everton. This service offers support for people who are rough sleeping / staying in temporary accommodation who are in a revolving door of homelessness or at risk of falling out of service. The aim is to deliver real and lasting change for people via a multi-agency approach which helps break down system barriers and ensure service users gain access to the interventions they need in order to improve their situation. We are looking for someone with extensive experience of working with people with multiple/complex needs who is able to demonstrate an ability to get alongside hard to reach individuals and to motivate, challenge and inspire change. With a background in a related homelessness, housing or support setting, you will have first class assessment and support planning skills, a good working knowledge of local housing, support and treatment agencies and of welfare rights and related legislation. Most importantly you will also demonstrate the drive and persistence to make a real difference in the lives of some of our hardest to reach clients. There is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. Please note that this service will be subject to a retendering exercise, and whilst we have a very good track record of securing continuation funding for our projects, we cannot guarantee that this will be the case. |
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Role: Young Persons’ Housing Advice & Homeless Resolution Worker
Salary: NJC SCP 17 - 22 (£30,060 - £32,654) Hours: 37.5 per week Location: Liverpool This role aims to enhance the services we offer to young people through the provision of high quality housing advice, advocacy and assistance to help resolve or prevent homelessness and housing need. We are looking for someone with first class communication and time management skills who is comfortable working in partnership with other services, professionals and stakeholders. Experience of providing advice and support to young people about housing, substance misuse problems, care and mental health services would be a distinct advantage. Car use will be advantageous. There is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. |
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Post: Corporate & Events Fundraiser
Reports to: Fundraising Manager rade: National Joint Council (NJC) SCP 11 – 17 £27,269 - £30,060 Hours: Full time, 37.5 hours per week. Some flexible working is required. We are looking for a highly energetic person who is passionate about seeing an end to homelessness. As part of our small fundraising team, your role will be to generate new income and raise awareness of the varied work we do. The key to your success will be your ability to build and cultivate relationships in the community, recruit and support event participants and deliver successful fundraising events. With a background in fundraising, event management or marketing, you will have first class communication, influencing and negotiating skills, the ability to engage with people from all walks of life and the passion to deliver positive and productive outcomes. In return, we offer a friendly and supportive working environment, together with a generous pension scheme and Simplyhealth medical benefits. The closing for receipt of applications is 10am on Friday 4th July 2025. |
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Post: Activity Worker
Grade: National Joint Council (NJC) SCP 11-17 (£14,543 - £16,032pa) Hours: Part time, 20 hours per week Location: Aigburth, Liverpool Working closely with our Meaningful Engagement Pathway service for people experiencing multiple disadvantage and social exclusion, our New Beginnings service offers targeted learning and development opportunities which help people improve their wellbeing and self-esteem and achieve their personal goals. Based primarily at our Harm Reduction Service in Aigburth, you will work closely with Support and Treatment Workers to deliver and broker learning and development activities which help people connect with the wider community and make the transition out of homelessness services. Well-organised, and with the energy and commitment to make a real difference, you will have a keen understanding of the needs of people experiencing multiple disadvantage and social exclusion in relation to learning and enablement activities along with practical experience of designing and delivering group learning sessions. We are particularly interested to receive applications from people with lived experience of homelessness and/or substance misuse. Due to the nature of the role, you will need to have the flexibility to work at weekends and outside of normal office hours by arrangement. Car use will be desirable. There is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. |
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Role: Waking Night Project Worker Salary range: NJC scp 8-11 £29,194 - £30,628 pa Location: Liverpool, L3 8BA Serving the Liverpool City Region, The Whitechapel Centre’s mission is to prevent and resolve homelessness, social exclusion and housing poverty by providing practical, realistic, tailored support so that each person can find a route out of homelessness, maintain a home and achieve their individual potential. A vacancy has arisen for a Waking Night Project Worker to join our Supported Accommodation Project in Liverpool city centre. Your role will be to work as part of a small team to engage with service users and to supervise their conduct, health, safety and welfare during the night-time. Able to get alongside people and to motivate change, you will have extensive experience of working with people who are homeless or have complex needs. Shift hours are 7.30pm to 8am worked on a regular pattern of 4 nights on, 4 nights off. There is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. |
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Role: Waking Night Project Worker
Salary range: NJC 8 – 11 (£25,992 - £27,269) Hours: 37.5 hrs/week (12 hour shifts worked on rolling rota across all days 4 on, 4 off) Contract: Permanent Location: Aigburth Drive, L17 Working in partnership with Liverpool City Council and SHAP Ltd, The Whitechapel Centre, deliver a Harm Reduction Service based within a supported accommodation setting for up to 27 people who have substance misuse and/or mental health issues, some of whom may also have physical health and care needs. The aim of the service is to increase individuals’ sense of confidence, independence and recovery and enable them to make positive changes in their lives. Your role will be to work as part of a small team to engage with clients and to supervise their conduct, health, safety and welfare during the night-time. Able to get alongside people and to motivate change, you will have extensive experience of working with people with complex needs and a range of mental and physical health issues. There is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. |
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We are inviting applicants to join our register of bank workers who support our various accommodation based services across the city. Your role will be to act as a member of a team to support the overnight operation of the service ensuring a healthy and safe environment is maintained at all times.
Shifts are typically 7.30pm to 8am. Further information about the role is provided in the Job Description attached. |
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The Whitechapel Centre
Langsdale Street Liverpool L3 8DT Tel: 0151 207 7617 Charity Number: 1013060 Reg Co Number: 2623071 |