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Please note:
we do not accept CVs without an accompanying application form. |
Applications can be submitted by email to: [email protected]
or sent to: Human Resources The Whitechapel Centre Langsdale Street Liverpool L3 8DT 0151 207 8624 
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The Whitechapel Centre’s mission is to prevent and resolve homelessness, social exclusion and housing poverty by providing practical, realistic, tailored support so that each person can find a route out of homelessness, maintain a home and achieve their individual potential.
We offer a supportive, friendly work environment, good pension scheme and health benefits. All posts are subject to an Enhanced level check by the Disclosure & Barring Service (DBS). We are committed to addressing discrimination and promoting equality and diversity in the provision of services and employment. |
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Post: Family Link Worker
Grade: National Joint Council (NJC) SCP 17-22 £31,022 - £33,699pa Hours: Full time, 37.5 hours per week, Monday to Friday 9am to 5pm with flexibility to work outside normal office hours or at weekends by arrangement Contract: 12 months fixed term Location: Liverpool We have an exciting new opening for a Family Link Worker within our Homelessness Prevention and Resettlement Service. The post-holder will work with homeless families who have been placed in temporary accommodation. The focus of the role will be on supporting children’s access to education and development; improving the health and wellbeing of homeless children and preparing families for move on into their own (longer term) accommodation. The postholder will have access to a dedicated Family Support Fund which can be used flexibly to help individuals and families achieve their goals. We are looking for an exceptional support worker who has a minimum of two years’ experience delivering effective services to children, young people or families and a first class understanding of local education, health, housing and voluntary services. Highly organised, you will have the confidence to work well in a multi-agency setting and the ability to use your own initiative to make informed and effective decisions. The use of a car will be a distinct advantage. Our close date for receipt of completed application forms is 5pm on Monday, 20th April 2026. |
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Post: Support Worker
Grade: Salary Range SCP 17 – 22 (£31,022 - £33,699pa) Hours: Full Time 37.5 hrs per week Location: Based in Aigburth, Liverpool The Whitechapel Centre and SHAP Ltd are Liverpool City Region-based charities which provide support to people who are homeless, at risk of homelessness, and / or have support needs. In partnership with Liverpool City Council, we deliver a Harm Reduction Service based within a supported accommodation setting for up to 27 people who have substance misuse and/or mental health issues, some of whom may also have physical health and care needs. The aim of the service is to increase individuals’ sense of confidence, independence and recovery and enable people to make positive changes in their lives. Support is offered to help service users to access services including education, treatment services and independent / alternative living accommodation if appropriate. We are looking for candidates who have a background of working with people with complex needs and a range of mental and physical health problems, who are able to engage with clients, build trust and develop a motivation to change through the provision of high quality, person-centred support interventions and engagement activities. Please note that there is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. The successful candidate will be an employee of SHAP Ltd and are requested to complete their application form. |
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Role: Waking Night Project Worker
Salary range: NJC 8 – 11 (£30,128 - £31,609 pa) Hours: 42.12 hrs/week (12.5 hour shifts worked on a 4 on 4 off basis) Contract: Permanent Location: Liverpool city centre This post will be based at Phoenix House, a service providing 24 hour housing support and housing management to single people who are homeless. Your role will be to work as part of a small team to engage with clients and to supervise their conduct, health, safety and welfare during the night-time. Able to get alongside people and to motivate change, you will have extensive experience of working with people who are homeless or have complex needs. Please note that there is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met. |
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Post: Assertive Outreach Worker (Liverpool)
Grade: NJC SCP 17-22 (£31,022 - £33,699) Hours: 8 hour shifts on a rota basis between 6am and 5pm (must be able to cover some out of hours and weekend working by arrangement) Contract: 12 months’ Maternity cover Working within the Liverpool area, as part of our services for rough sleepers and people with a street lifestyle, you will provide a rapid, practical response to reports of rough sleeping – reaching out to people with multiple and complex needs, providing crisis intervention, initial assessment, support and advice. With experience of working in a homelessness, housing or support setting, a good working knowledge of local statutory systems / processes, local support and treatment agencies and how to navigate them, you will demonstrate excellent communication skills and the confidence to work well with partner agencies, using your own initiative to make informed and effective decisions. In return we offer a supportive working environment, a good pension scheme and staff benefits. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met |
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We are inviting applicants to join our register of bank workers who support our various accommodation based services across the city. Your role will be to act as a member of a team to support the overnight operation of the service ensuring a healthy and safe environment is maintained at all times.
Shifts are typically 7.30pm to 8am. Further information about the role is provided in the Job Description attached. |
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The Whitechapel Centre
Langsdale Street Liverpool L3 8DT Tel: 0151 207 7617 Charity Number: 1013060 Reg Co Number: 2623071 |