The Whitechapel Centre
Tel: 0151 207 7617
Always Help Available: 0300 123 2041
(24 hours, please only use this number to tell us about a rough sleeper)
COVID19 changes to services:
Any Liverpool resident who becomes homeless will be able to access services via the Liverpool City Council’s Housing Options Service by calling 0151 233 3800 (Freephone 0800 731 6844) or online via: https://liverpool.gov.uk/housing/homeless-or-at-risk/housing-options-referral/ Click here to download an update from Liverpool City Council
Our outreach and other services for rough sleepers remain operating as normal. If you are concerned about someone who is sleeping rough please contact us on 0300 123 2041 (24 hours, low cost from a mobile).
All of our supported accommodation-based services remain open as normal for clients but non-essential visits are not allowed.
If you are concerned about your housing situation or are at risk of homelessness you can contact us for advice, Monday to Friday 9am to 4pm by calling 0151 207 7617 or online chat here.
DROPPING OFF DONATIONS:
We are making some changes at the centre and we will no longer be able to accept donations there. Donations can now be dropped off at our new warehouse venue which is open every Monday, Wednesday and Friday 10am to 3pm, Unit 6, 10A Blackstock Street, Liverpool L3 6EP. Call on 07795 616727. Visit our donations page for more information.
Our charity shops are currently closed so please don't leave donations on the doorsteps - please hold on to them as we will welcome them when we re-open. Thank you.
The Always Help Available telephone number can be used at anytime to tell us about a rough sleeper.
Our Supported Housing teams are available Monday to Friday from 9am to 5pm and can be contacted by phone.
You can also contact us directly by completing the form below, simply enter your details along with your message and click the submit button.
We will contact you as soon as possible.
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