Sadly, this winter is threatening to be one of the most difficult for many years for people who are homeless in our city. The cost of living crisis is affecting people across the region and we are seeing an increasing number turning to us for advice and support. It is also impacting on the charity itself, as well as increased demand on our services we have seen our running costs increase at the same time as donations have reduced. 
 
Over the last year we have increased our street outreach teams across the Liverpool City Region; now our Liverpool team is out across the city streets 24 hours every day responding to calls to the Always Help Available phone line, encouraging people to come indoors and the centre provides showers, clean clothing, food and support for anyone sleeping rough. Our Pathways team support the clients with the highest level of support needs to help begin to address their needs including access addiction services. We have introduced a Hospital In-Reach team to ensure people are not homeless when they are discharged from hospital and we have increased our team on the Wirral to be able to reach more people in need of housing advice.
 
Our support for families who are homeless continues, with two family accommodation services and ongoing support for the children and young people in our care. Our therapeutic harm reduction accommodation has cared for a number of residents through their end of life as well as supporting several to become abstinent. Our meaningful engagement team delivers a range of activities and training sessions to build confidence and self-esteem. We continue to provide housing advice, online, over the phone and in person at various venues around the city, connecting people with both temporary and permanent accommodation. Our donations volunteers sort and deliver over 100 food parcels every week for those in most desperate need.
 
We are unsure exactly what this winter will bring for the charity and the people we help, but we will be available for anyone who is rough sleeping, providing a warm safe space, a gift and a cooked Christmas Dinner. We'll also be distributing gifts and Christmas treats to over 700 clients around the city. For many, this will be their first Christmas without their own home. 
 
We can only do this because of the kind donations we receive. We’re running a Christmas appeal with several ways to support us – volunteer, donate useful things, buy Christmas cards or virtual gifts, or support us financially. Your support will help us continue our work this Christmas and give people the opportunity to change their lives throughout the year.

Please give if you are able to. Thank you.

Donating goods

We have a specific Christmas Wishlist for our gift bags for the men, women and children we are supporting:

​We also have a much longer wishlist of items we need all year round:

Give useful items

If you are bringing donations it really helps our planning if we know what is on its way. You can call on 0151 207 7617 or email our fundraising team to find out what we are most in need of.

​Last day for food donations is Monday 19th December 2022.​

Volunteering

Christmas is the busiest time of year for us, and it’s incredible how all our local communities come together and want to support us during this time.  A lot of people are really passionate about coming in and volunteering with us over Christmas.

Every year, we have a dedicated team of seasonal volunteers, our Christmas Elves, who help us in the run up to the big day – this includes help with sorting and receiving donations, putting together festive food parcels, and delivering donations between our different sites.


Our Christmas Elf recruitment period is now closed. 

If you are interested in joining our volunteering team in the new year please click below. ​

volunteer with us

Make a donation:

Keep in touch
£10 pays for internet connection for a month so clients can contact family, welfare services and employment opportunities 

Christmas Day 
£25 provides a gift and Christmas food hamper for someone staying with us on Christmas Day

Welcome Pack
£50 could buy a home starter kitchen kit for someone moving into their new home.

set up a direct debit:

Examples of how your donation can help:

£5 a month – buys work boots and safety gear to help someone back into work
 
£10 a month – could buy new boxer shorts and socks for someone who has slept rough
 
£25 a month – funds one to one sessions with our Learning & Employability mentor

Please support us with a single or regular donation.

DONATE BY TEXT

Text 'WHITECHAPELXMAS 5' to 70085 to donate £5.

This costs £5 plus a std rate msg. Alternatively, you can opt to give any whole amount up to £20. Thanks!