Assertive Outreach Worker
Post: Assertive Outreach Worker
Grade: National Joint Council (NJC) SCP 11-22
Hours: Full time, 37.5 hours per week
Location: Liverpool City Region
The Whitechapel Centre’s mission is to prevent and resolve homelessness, social exclusion and housing poverty by providing practical, realistic, tailored support so that each person can find a route out of homelessness, maintain a home and achieve their individual potential.
We have just been awarded funding for an exciting new service which will offer assertive outreach to people sleeping rough or living a street lifestyle in the Liverpool City Region. The new service has been commissioned by the Liverpool City Region Combined Authority and is funded for a period of two years.
The aim of the Service is to reduce rough sleeping; develop local referral routes into Housing First; improve access to current commissioned services for those who may choose not to access Housing First or other services; improve physical and mental health and wellbeing; and improve pathways between partners such as the Criminal Justice system, mental health service provision and the system for preventing and responding to homelessness.
To achieve these aims the new Assertive Outreach Service will involve a partnership between Whitechapel, Mersey Care and Brownlow Health, and will work to provide an integrated package of support that recognises a need for a multi-agency approach that addresses both health and social issues.
Working in partnership with Mersey Care, Brownlow Health and range of housing and homeless services, our team of Assertive Outreach Workers will seek to engage with people who are sleeping rough or living a street-based lifestyle and build meaningful and productive working relationships in order to deliver appropriate crisis interventions, support and advice and to develop personalised support plans that enable individuals to plan for and access accommodation, treatment, health and wider support and care services.
We are looking for an exceptional support worker who has the energy and commitment to make a real difference.
With a good working knowledge of Housing and Welfare Rights, you will have at least 2 years’ experience of working in a homelessness, housing or support setting, experience of developing personalised support plans and providing advice and support to people about housing, benefit maximisation, substance misuse problems, domestic abuse, care and mental health services.
Highly organised and with the confidence to work well in a multi-agency setting, you will be comfortable using your own initiative to make informed and effective decisions.
As this is a 7 day service, we are looking for staff who have the ability to work within a flexible rota which will also cover some early mornings and late evenings by arrangement.
The closing date for receipt of applications is 12pm on Monday 25th November 2019.
Bank Support Workers
Have you got at least two years’ experience of years’ experience working in a homelessness, housing or support setting; a good working knowledge of local housing, health and support services and the flexibility to work at relatively short notice to provide cover for annual leave or other staff absences?
We are looking for experienced workers who will be able to undertake a wide variety of roles in our supported accommodation centres and open access centre. Contracts are offered on a zero hours basis – you are free to accept as many or as few assignments as you wish. For more information, download a copy of our job description and person specification.
Night Hub Workers
We are currently looking to recruit a number of staff to our bank of night hub workers who provide an overnight service for people who are rough sleeping.
We welcome applications from people who can offer some flexibilty to work at short notice particularly mid-week.
Shifts are usually 8pm to 8am (12 hours). Some experience of support work will be essential. Experience of cold weather / night work in a similar environment will be a distinct advantage. Remuneration is £115 per shift.
Please note: we do not accept CVs without an accompanying application form.
The Whitechapel Centre offers a supportive, friendly work environment, good pension scheme and staff benefits.
All posts are subject to an Enhanced level check by the Disclosure & Barring Service (DBS).
Committed to addressing discrimination and promoting equality and diversity in the provision of services and employment.