Volunteer in our shops

SHOP VOLUNTEER ROLES

Can you spare any of your time to help The Whitechapel Centre? Do you have a passion for fashion, love to rummage?
Do you enjoy a natter and a chance to meet new people? Do you have a flair for finding a bargain or spotting a treasure?
Want the chance to unleash your creative side on our window display?

Retail volunteer

Where?
This role is based at Open Door Allerton Road and Open Door Waterloo

When?
Shifts are Monday – Saturday, 10am to 13.30pm and13.30pm to 5pm

What will I be doing?
You will be supporting our staff in delivering a unique retail experience whilst raising vital funds for the Whitechapel Centre. Open Door isn’t your average Charity Shop – it has its own flair and unique aesthetic, and a dedicated local following due to the quality of the items on sale. You will help to process sales, restock shelves, merchandise, and sort through incoming stock of donations, and generally help staff in the upkeep and running of the shop. You will also be engaging with members of the public and donors regarding the work of the Whitechapel Centre.

What do I need to do this?
You’ll be reliable, friendly and approachable, and happy to engage with people. Good with communication, and good with IT (or be willing to learn!). An interest in fashion or creative arts is helpful, but not required! Attention to detail and being organised can be very helpful too. Most importantly, happy to work as part of a team and get stuck in. You’ll need to be over the age of 18 as well.

Front of house

Where?
This role is based at Open Door Allerton Road and Open Door Waterloo.

When?
Shifts are Monday – Saturday, 10am to 13.30pm and13.30pm to 5pm

What will I be doing?
You will be acting as ‘Front of House’ for customers and donors alike. This will involve supporting customers to feel safe and comfortable as they enter the shop, directing customers waiting to enter to queue in line with our Social Distancing and Safe Shopping protocols, as well as responding to any concerns our customers may have regarding safety. Also just generally engaging with people and being a warm and welcoming part of the team!

What do I need to do this?
For this role, you’ll need to be comfortable engaging with the public, and instructing them in safety guidelines in the shop. You’ll be asking people to queue to ensure that we have a safe number of customers in the shop at any given time, as well as being confident in explaining our safety procedures. Ideally you’ll be confident, friendly, and comfortable instructing people in our safety procedures. This role will require you to be on your feet for a good portion of the shift, so being comfortable with physical activity is important. This is a dynamic role, and the level of activity is dependent on customer footfall– so sometimes it may be quiet, and other times quite busy, so you’ll have to be happy shifting pace depending on what’s happening. But most importantly, being happy to get stuck in and help where needed. You’ll also have to be over the age of 18.

Once we have received your volunteer application, you will be contacted and invited to an informal face to face chat, where we will tell you more about The Whitechapel Centre, the role that interests you and answer any questions you may have. All volunteers will be required to provide 2 referees.

Apply to volunteer in our shop:

* Indicates required field

Name *

First

Last

Address *

Line 1

Line 2

City

State

Zip Code

Country

Phone Number *

Email *

Date of Birth *

What days / hours are you available? *

Preferred role? *

Which shop? *

Please provide details of any knowledge, skills, experience or interests you would consider relevant to voluntary work with The Whitechapel Centre Shop. Please include any work, education or training experience you might have.

Skills, experience or interests *

Why are you interested in becoming a volunteer at The Whitechapel Centre Shop? *

We place great importance on recruiting people from all sections of the community and we are keen to support our volunteers at every stage. Please use this space to tell us about your own specific needs, if any. These could be related to physical or mental health, mobility, religion, culture or any other matter that you feel is important for us to know.

The Support you would need: *

Please provide the full details of two people who can provide you with a reference. These may be former employers, former places where you have volunteered, or people who know you in a professional capacity.

Reference 1: *

Reference 2: *

The Whitechapel Centre welcomes applications from ex-offenders as part of its Equal Opportunities Policy. There are occasions where ex-offenders may be put into potentially vulnerable positions unless the persons background has been taken into consideration at the outset. For this reason we ask you to complete the following section:

Do you have any unspent convictions? *

Yes No

If the answer was YES, please give details of date(s) of offence(s) and sentence(s) *

I declare that the information given in this form is complete and accurate. I understand these details will be held in confidence by The Whitechapel Centre for the purposes of assessing this application, ongoing personnel administration and payroll administration (where applicable) in compliance with The Data Protection Act 1998.

How did you hear about us? *

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