Since moving into his new home we have linked Richard in with Liverpool Community Alcohol Service (LCAS) and provided a supportive environment for him to reduce his alcohol intake. Richard has reduced his attendance at accident and emergency and is engaging with support workers to alter his behaviour. He is now attending his planned appointments with health workers and is working to progress into his own property. We have worked with him to improve his budgeting skills and he has started to take responsibility for paying his own bills. With this added confidence, he can now see a better future.
We have also linked Richard to our welfare rights worker, who has been able to help him increase his benefit entitlement, which further reduced his stress levels. Another area of work identified was for debt management advice, by identifying issues early and finding a suitable advice centre, the threat of bailiffs taking his possessions was alleviated, and a manageable repayment plan agreed. We work to a Co-Production model, and Richard’s views on how services could be developed have been listened too, this has empowered Richard to have his voice heard. He has been able to access resources provided by the Whitechapel Centre, such as food vouchers, clothing and toiletries, which has enabled him to reach his goals and increased his self-esteem.
While working with Richard his strengths were identified and he was seen as a unique individual. His personal account was heard and a focus of wellness rather than illness was taken. Richard has been accepted for who he is, and his views have been accepted. Richard is now able to take responsibility and is looking forward to a stable future