Changes to our services & information on how you can help
Now, more than ever, people who are homeless need our help.
The Whitechapel Centre remains open during the outbreak of COVID–19 to ensure that people who are homeless, or at risk of homelessness, can get into accommodation and be supported to remain healthy. As other services across the country have had to close, we have worked to adapt our services so that we can stay open and meet the needs of people who need it most.
Labre House night shelter and our Day Centre Services at Langsdale Street have changed and have moved. We have worked tirelessly to move all rough sleepers into appropriate, self-contained accommodation. Staff from Labre House and the Enablement Centre are now based at the new venue, providing on-site support 24/7 to ensure our clients can sustain the accommodation and receive the services they need to remain healthy. This means we have moved all food, advice and related services into the new accommodation provision – delivering services at the new point of need and keeping people safe and well.
From today, Thursday 2nd April, both Labre House and Langsdale Street day centre buildings will be closed.
With significant changes to services we have recognised that there is a need to ensure a coordinated access route into accommodation for new people who find themselves homeless from now on. Any Liverpool resident who becomes homeless will be able to access services via the Liverpool City Council’s Housing Options Service by calling 0151 233 3800 (Freephone 0800 731 6844) or online via: https://liverpool.gov.uk/housing/homeless-or-at-risk/housing-options-referral/ Click here to download an update from Liverpool City Council
Our outreach and other services for rough sleepers remain operating as normal. If you are concerned about someone who is sleeping rough please contact us on 0300 123 2041 (24 hours, low cost from a mobile).
All of our supported accommodation-based services remain open as normal for clients but non-essential visits are not allowed.
If you are concerned about your housing situation or are at risk of homelessness you can contact us for advice, Monday to Friday 9am to 4pm by calling 0151 207 7617 or online chat here on our website homepage.
Sadly, we have had to cancel many fundraising events, including the Liverpool Cathedral Sleepout in May. Our charity shops are also closed and unable to receive donations. As demand for our services increases, our fundraising and donations are decreasing.
If you can, please support us - your money will help provide essential items for clients, ensuring they can stay indoors and keep safe.